How To Get Help On SingSnap
Sometimes you need a little help to get the most out of the SingSnap experience. We have put together this section to guide you through the different ways you can get help.
Live support chat room
If you need help with anything on SingSnap you can enter our live support chat room where our tech support volunteers are standing by to help you. They can help you with anything from a simple question about the website to walking you through how to set up your system to get the best possible sound when recording.
Schedule an appointment
If the chat room was empty you can schedule an appointment instead. Just click on the link below, fill out the form and someone from the tech support team will get back to you.
Other ways to get help
The chat room is of course not the only way you can get some help around here. Here are a few more options for you...
- Frequently Asked Questions
If you have a simple question that needs answering chances are good that you can find an answer to it in our FAQ (Frequently Asked Questions).
- Message Board Categories
If you couldn't find what you were looking for in the FAQ then you can try consulting the community for help by using our message board.
- Contact Us
Contact a member of staff by sending a private message.
