Error mixing your songs

This is likely a server problem. I will let Staff Know.

Rob

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arlene they released a new MIXER for all today its probably that... it will have some issue's from time to time when they add new hardware so be patient im sure one of the tech's will get back with you but if you feel the need to be sure and let them know at support@singsnap.com or on the bottom of page is FEEDBACK link
also check out this for the NEW way to record and the MIXER from staff.... A New Way to Record: The Mixer! And.. STEREO! posted by Jason Staff

Edited on October 8, 2008 at 6:46 PM Quote

This is actually a problem on the server side when, after you save, we take your songs, put them in a blender and pour them back into your account.

Ok, so it's not exactly like that, but its our fault, not yours. Keep all your songs (you can mark them private if you want).

I get an error log of each failure, and I'm going to be trying to fix each of the problems, then rerun the batch, er, the blender, and hopefully they'll all work out.

If anyone gets this after they save with EVERY recording they do, post here and I'll ask for more info. It's most likely related to the version of Flash installed (you need Adobe Flash 9, not Shockwave or Quicktime).

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I too have recorded several songs with mixer errros. When will these be fixed, where I can hear my songs?? Thanks!

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I have the adobe flash 9 and I still have the problem where I get "There was an error mixing this song. We're looking into the problem" Can anyone help me on this???

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I have posted for help and I still have not heard back from anyone.

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Jason, can you please read my posts and get back to me. I would appreciate it. Thanks!

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I'm getting this everytime also.,.. gonna run a java update and see if it will help

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I get error mixing this song on every song i've sung :(( I Don't think it as anything to do with the server.

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warpedtime wrote:I have posted for help and I still have not heard back from anyone.

Have your recordings been fixed? There are servers issues that we are working on and we hope to have them resolved soon.

As Jason mentioned earlier don't delete your recordings we will attempt to repair them.

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I have the same problem too everytime I used this mixer.. I can preview my song and when saving it .. I cant open it again..it would say "there is an error in mixing".... what is that???

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None of my recordings have been fixed where I have used the new mixer. I have not deleted any of those songs. I have been using the old mixer as I still get the "there is an error in mixing" I still cannot use the new mixer.

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hmmm....hope they would fixed it soon...

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Believe me, Jason is working on it.. hopefully he will have it worked out soon.. you patience is appreciated!

Bob

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I think Live Support Chat can help you all, my partner sorted out his & my problem these guys are all Fantastic & we found out it was not a problem with singsnap it was to do with USB mixer alesis we where useing & i would like to say a big Thank you to all u guys u do a fantastic job xx

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Well...I ask for many songs to sing today but not in that way of mixing songs error so I have to sing the SAME song many times...... *LOL*

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We have found some PC setups can cause the mixer to produce an Error. If you would like to stop in the Tech Chat we can Help.

http://www.singsnap.com/userplane/wc.cfm?type=support

Rob

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I had this issue for the first time today. To me it appears that a duet with songs recorded Pre new mixer always fail. It may just be me tho

If it was setup wouldn't every song fail?

Edited on October 19, 2008 at 12:37 PM Quote

Anything?

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It is not just you.. Jason had posted something about this, he is working on it. Do not delete the songs effected.. they will attempt to repair them.

Bob

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hmmmmm

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Thumb twiddling.....

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Thanks Jason!

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That happened to me last night (one of the few times it ever has); so, out of curiosity, I clicked back to the "You're Done" page again, clicked on "View Recording", and there it was, all saved :)

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BTW, this topic is now being addressed in the new Help, FAQ section; great stuff there!! :)

http://www.singsnap.com/snap/help/faq

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Hmm, I have got a song open at the moment that i've just recorded & I want to save it but when i've adjusted timing it comes up with the 'OOPS ERROR' thing.... BUT if I try saving it without adjusting timing it saves!!!!!

Hmm.

Frustrated.com.

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