SINGSNAP SUPPORT
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Licensed by ASCAP, BMI & The MCPS-PRS Alliance
© 2009 SingSnap
Listed in the Website Problems & Help category.
Terms Of Use | Code Of Conduct | Site Map | Staff & Volunteers | Donate | Contact Us
Licensed by ASCAP, BMI & The MCPS-PRS Alliance
© 2009 SingSnap
offline
Posted by ElzAngelGOLD on October 25, 2009 at 5:42 AM
Can anyone tell me how long it takes for support to answer messages? I have sent via site and email regarding my account going blue when I still have 4 months gold membership paid for! Some of my recordings have been moved to the recycle bin by support, which I cant restore as being a gold member my library will only hold 100! I cant get a reply from anybody regarding this matter and would really like some help!!
Thanx
online
Reply by PerSTAFF on October 25, 2009 at 7:44 AM
We check it and reply pretty much around the clock. Sometimes it takes a little longer on the weekends though.
I see you are Gold now so I assume it got sorted out :)
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