Song Content - Additions and Removals
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Licensed by ASCAP, BMI & The MCPS-PRS Alliance
© 2009 SingSnap
Listed in the General Discussion category.
Terms Of Use | Code Of Conduct | Site Map | Staff & Volunteers | Donate | Contact Us
Licensed by ASCAP, BMI & The MCPS-PRS Alliance
© 2009 SingSnap
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Posted by trevorSTAFF on September 16, 2008 at 3:49 PM
trevor > it's not what you look at that matters, it's what you see...I want to address the many questions and comments that we receive on a regular basis with respect to content. One of our primary objectives is to have the best library of legally licensed songs available for your use. By “best” we refer to quantity, quality and depth. There are multiple levels of copyright clearances that are required and licenses can vary depending on territory. In some cases the rights simply cannot be licensed appropriate to our use. A license that may be perfectly acceptable to one group is not acceptable to a different group for the same use. Certain copyright holders are more willing to embrace new media uses and work with us as we carve new territory and create incremental sources of revenue for them. Others are not. A tremendous amount of time and money goes into this effort. These factors change over time and what was not available to use today may be all right to use tomorrow. This is to a large part beyond our control and why we make no guarantee as to the availability of content or user recordings in our Terms of Service. Having said that, I want to remind you that we do everything in our power to have the best library of songs available for your use.
I see people request a specific song or artist and get very frustrated if the content is not added to our offering. It is not as simple as buying a CDG or otherwise acquiring the backing track. In some cases artists can refuse their content for this use and in other cases a rights holder may. Just because content is available on other sites does not mean it is available for use on SingSnap, even though we may desire it and be willing to pay for it. It really is not that simple. This is why some songs may not be available in every country as well.
We are building SingSnap as a long term, stand alone, sustainable business. We conduct ourselves in a professional and ethical fashion. As such we take the issue of copyright very seriously. Should a question arise as to the validity of any of our rights or their enforceability in a specific territory, we take immediate action. Unfortunately this may require the removal of songs and user recordings on a temporary or permanent basis with no notice, depending on the circumstance. This is something that we really strive to avoid but does happen on occasion. When it does happen it does not mean that we are unwilling to pay, that SingSnap is shutting down, that this is happening because we are selling memberships or that the site is otherwise in jeopardy. It simply means that we have a business situation that we are working to resolve. Of course, this may also mean that certain songs that have been removed are once again made available.
We try to provide as much detail as we can to keep you informed as to this matter and what is happening. For practical, legal and competitive reasons we do not post a list of songs removed or songs that have been re-added. I refuse to answer some of the more direct questions that I am asked on these threads and in private messages as I feel some are unreasonable and the level of detail requested could undermine our position.
I do hope this clarifies this issue for you.
Thank You
Trevor
Reply by CheekylilvixenPATRON on September 16, 2008 at 3:55 PM
Cheekylilvixen oi vey, forgot what a hangover felt like lolSo well put! Thank you, Trevor. I hope this does calm some of the members. I figured as much, as to what you have said. Thus why I don't get as upset as some do. Sure it can be upsetting to lose some of the songs but their is not much I can do about it but to sit, wait and hope for the best.This is a business and you must do what is best for it to remain in business.
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Reply by Mr_SmoocherGOLD on September 16, 2008 at 4:02 PM
WELL FOR ME IT CLEARED UP THE ISSUE OF POSTING A LIST OF LIC. SONGS AN RETIRNED LIC. SONGS .. TY TREVOR...
BTW I AM LOOKING FOR A LONG TERM STAY IN THIS SITE ALSO . THAT IS WHY I SIGNED UP FOR A 1 YR GOLD PACKAGE YESTERDAY. IF I DIDNT BELIEVE OR HAD FAITH IN WHAT IS BEING TOLD TO US BY YOU AN THE STAFF I WOULDN'T OF PAID A YEAR UPFRONT ..
KEEP UP THE HARD WORK IN MAKING THIS AN ENJOYABLE EXPERIENCE ..
MR_SMOOCHER
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Reply by WhymustuknowGOLD on September 16, 2008 at 4:11 PM
I'm glad you made this statement. And it's not like you haven't expressed these points on the board before.
I too get discouraged when I constantly see complaining about this very topic over and over again. You should not be bombarded by PMs concerning more detail. This IS a business you are running! How many CEO's answer petty complaints from thier customers?? NONE!!! You explain enough on these threads.
If folks don't like your explainations, let them go elsewhere...and then ask the owner of THAT site why they don't have this or that or why is it like this. Then let me know how quickly and EFFICIENTLY they personally answer you questions!!
Sorry Trevor, just had to get that off my chest!
I heart Singsnap!!
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Reply by AnnieADMIN on September 16, 2008 at 4:14 PM
Annie loves each and every one of you more than you know.Thank you Trevor! Makes absolute perfect sense. I hope everyone can now get back to having fun.
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Reply by butlersoftPATRON on September 16, 2008 at 5:07 PM
great Post !!!!
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Reply by KatieSITE-ADMIN on September 16, 2008 at 5:47 PM
:)))
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Reply by PepsiGOLD on September 16, 2008 at 6:21 PM
Thanks for clearing things up, Trevor. :) Excellent job.
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Reply by grammatea4uCOMMUNITY-SUPPORT on September 16, 2008 at 6:24 PM
grammatea4u how do you spell relax...s i n g s n a pYou know what this just put into full force what I love about this site. BEING INFORMED...
Even though I may not be in the board room when decisions are made, the decision makers let us know what's going on..Also they listen to our ideas..They might implement them all, but at least they listen. Also I must comment Trevor and staff for their thick stomachs...They're dealing with a very passionate user base here and sometimes we do get quite heated, but they haven't closed the door on us..YOU GUYS ARE WONDERFUL(even when we get upset from time to time)
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Reply by DaveG on September 16, 2008 at 7:06 PM
Trevor, it is very courteous and informative of you to post replies for the members here at snap... You are not obligated in any way to do so, but it is great public relations and explains what is happening perfectly.....no if's, and's or buts.
You (we) have a great site here that provides ALL of us a way and means of enjoyment and many hours of fun and entertainment. I want to personally thank you, Trevor, and all the staff for your hard work and dedication in providing us this awesome site. It IS my home away from home. lol What a great way to bring thousands of people from around the world together.... :))))
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Reply by PlusSizeParisHilton on September 16, 2008 at 7:10 PM
thanks Trevor!
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Reply by LightwalkerGOLD on September 16, 2008 at 7:30 PM
Here! Here!
Three cheer's for Trevor!
Hip, hip, hooray!
Hip, hip, hooray!
Hip, hip, hooray!
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Reply by deedeesingPATRON on September 16, 2008 at 8:02 PM
Thank you Trevor. VERY well put!!! :o)
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Reply by Ghost_Writer37GOLD on September 16, 2008 at 8:25 PM
Ghost_Writer37 has no inner-circles,want me? invite me! :)I understood the 1st time we lost songs due to LIC,but fortunately I suck at singing and dont lose much when a recording of mine is LIC'd! lol
I feel for those who take pride and/or lost a meaningful recording,and Im sure Trevor does too.Its sad,Ill agree to that.
REMEMBER,do NOT delete your LIC songs because they MAY come back! just let them sit there quietly and hope they return eventually.
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Reply by Rm1985GOLD on September 16, 2008 at 9:46 PM
Rm1985 thanks for another chanceWell Said Trevor, SingSnap is Such a Great Site and I am proud to be a part of the Wonderful SingSnap Community.
SINGSNAP FOREVER!!!!
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Reply by AngelMagicMuse on September 16, 2008 at 9:48 PM
I deleted the audio recordings of the songs that were lic'ed on my recordings page cause i figure if they do comeback i can just sing them again and probably better.
but i did Not delete the video recordings that were lic'ed cause they are from my old house and could never be done the same(i look different now also)
Edited on September 16, 2008 at 9:48 PM Permalink
Reply by MandyPATRON on September 16, 2008 at 9:59 PM
Nice one Trevor!!
No-one can say you haven't addressed the problem now!!
I don't delete anything..it's been nice to see a couple come back, and have a look at the videos again :)
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Reply by Vocal_ChordGOLD on September 16, 2008 at 10:00 PM
Thanks trevor for taking the time to enlighten us on the situ..it`s always best to hear these things direct from source and not someone else`s whim or idea of what might be happeniing..i don`t believe in the strategy...of too many chiefs..again..ty for coming forward and speaking (as it were) directly to us.
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Reply by Sum_Southern_SugarGOLD on September 16, 2008 at 10:15 PM
always a man of honor and dignity.
well done up there !
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Reply by AngelMagicMuse on September 16, 2008 at 11:53 PM
nice to know you care enough to clear up questions about these issues.
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Reply by beth063GOLD on September 17, 2008 at 12:09 AM
Well stated, and very poignant.
Thank you, Trevor.
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Reply by sweetalohaGOLD on September 17, 2008 at 5:04 AM
sweetaloha new john farnham tunes... oh happy day! :))))))))))))Very well said, Trevor... Thanks for clearing things up! :)
hugs,
Astrid
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Reply by DebsGOLD on September 17, 2008 at 5:26 AM
Thankyou Trevor :)
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Reply by saphire59GOLD on September 17, 2008 at 5:37 AM
Thankyou Trevor ...well said......I have no complaints,i'm enjoying stereo testing and i'm happy......Great site....Gillian
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Reply by Steve-MercenaryGOLD on September 17, 2008 at 7:05 AM
;-)
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Reply by NovellaPATRON on September 17, 2008 at 7:09 AM
Yep... Always going above and beyond...
Well done, Trev and thanks!
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Reply by MinxyMaxyGOLD on September 17, 2008 at 7:26 AM
your doing a grand job!!
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Reply by Sultry_EyesGOLD on September 17, 2008 at 7:44 AM
Thankyou for the information. Well addressed.
Your "The" man with cawfee :-)
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Reply by VeebeeGOLD on September 17, 2008 at 8:17 AM
Ditto what everyone said up there ^^^^^^^^
:))
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Reply by BurnsyPATRON on September 17, 2008 at 10:20 AM
Burnsy works tonight and will catch up from there!Thanks Trevor, for opening up some more and letting us in! I have never felt it was your fault! Unfortunately, being we don't have the true culprits to go after, you wind up being the one getting beaten up! Not saying that to try to get more info, just stating fact!
I'm sure I will probably vent my frustrations on the message board from time to time still! But, it's my only venue, because the people that you are having to deal with on the LIC issue are too cowardly to take the lumps for their greed!
I'm sure I will also still have my criticisms of how things are conducted on here as a customer service site! I am a customer service professional! Unfortunately, there are several concepts of how customer service should be conducted and I like the people that subscribe to the other concepts think that mine is the only right way! LMBO!
I have no intention of going anywhere! There are a lot of people on SS that are my family and I would hate to lose them! Singsnap is also, despite our issues, still the best around!
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Reply by SpankyGOLD on September 17, 2008 at 12:29 PM
Spanky am i really here? what in the heck just happened???????Thank you very much for the elaboration Trevor... :-)
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Reply by leonnaPATRON on September 17, 2008 at 2:03 PM
I am so glad to be a part of this site! And, I support you, Trevor, and SingSnap 100%. Thank you for taking the time to explain the LIC sitiuation. :)
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Reply by Ghost_Writer37GOLD on September 17, 2008 at 2:37 PM
Ghost_Writer37 has no inner-circles,want me? invite me! :)Permalink
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Reply by Ghost_Writer37GOLD on September 17, 2008 at 2:37 PM
Ghost_Writer37 has no inner-circles,want me? invite me! :)Permalink
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Reply by Ghost_Writer37GOLD on September 17, 2008 at 2:38 PM
Ghost_Writer37 has no inner-circles,want me? invite me! :)Permalink
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Reply by Ghost_Writer37GOLD on September 17, 2008 at 2:39 PM
Ghost_Writer37 has no inner-circles,want me? invite me! :)Permalink
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Reply by Ghost_Writer37GOLD on September 17, 2008 at 2:40 PM
Ghost_Writer37 has no inner-circles,want me? invite me! :)Permalink
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Reply by Ghost_Writer37GOLD on September 17, 2008 at 2:41 PM
Ghost_Writer37 has no inner-circles,want me? invite me! :)Permalink
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Reply by KazcusGOLD on September 17, 2008 at 2:42 PM
Thanks Trevor -- We all want to keep this site going and we do have our ups and downs, and if we lose a song which means a great deal to us, yeah it smarts- but I believe you do what you can to minimise that and understand our concerns - As many of us state - you wouldn't get a better site and better choice for free..
It is good to have someone such as you at the helm, who will fight our corner and interact so freely with us - thank you for this site... it means so much to so many of us.
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Reply by Ghost_Writer37GOLD on September 17, 2008 at 2:43 PM
Ghost_Writer37 has no inner-circles,want me? invite me! :)Permalink
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Reply by Ghost_Writer37GOLD on September 17, 2008 at 2:43 PM
Ghost_Writer37 has no inner-circles,want me? invite me! :)Permalink
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Reply by Ghost_Writer37GOLD on September 17, 2008 at 2:44 PM
Ghost_Writer37 has no inner-circles,want me? invite me! :)Permalink
Reply by MhellPATRON on September 17, 2008 at 2:46 PM
thnx for clearing that up Trev :)) and i DO think snap STILL has the best and biggest database out there ;)
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Reply by milesofborgPR-TEAM on September 17, 2008 at 2:49 PM
Very useful information Trevor, thank you...in retrospect, maybe something like this when the first batch of licensing issues that hit would have stopped a lot of the unnecessary slanging matches which happened??? lol
Just one question...I'm assuming that the efforts to return licensed songs is constantly ongoing...but also you mentioned in your recent message on the subject that the "songs returned" content would far outweigh the "songs recently licensed" content & that a number of recordings & previously licensed songs would return within "a few days"...as of today the recent batch of licensings removed a further 27 of my recordings & to date only 3 old recordings have reappeared...I'm hoping therefore that means that "a few days" isn't up yet & that we can expect a significant number of previously licensed songs to return????? To date I've "lost" over 300 songs & for a SIGNIFICANT amount to be returned I would hope for over 100 to reappear.
I know that the SS guys & gals are doing what they can to get these songs back for us & I wholeheartedly applaud your intentions to have the greatest possible choice, quantity & quality of songs on SS :)))
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Reply by MALEVANSGOLD on September 17, 2008 at 7:17 PM
There is no doubt that this site offers far in excess of any other comparable site in terms of backing tracks and community spirit.
I'm glad you took the time to clear the air Trevor.
Thank you.
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Reply by TeggaGOLD on September 17, 2008 at 7:56 PM
My only question and one that im sure many would like answering if you could:
Will these songs come back as 'gold' songs? Seems to me that a cull of some of the most standard traditional and classic songs 'Over The Rainbow' for instance cannot be in 2008 restricted for licensing purposes, and whilst modern day songs we understand are under strict scrutiny and therefore forcing the issue for you guys to have to remove offending material, how can this apply to songs that are over 50 years old.
You can see the more sceptical amongst us would wonder if these songs suddenly come back and are gold what the intention is and whilst there is no doubting that there are legal issues to right, may an opportunity have been taken too for 'business' purposes?
Given that I see no new ‘blue’ songs in the arrivals for some time now (going back 18 pages of new songs) this seems to be a good question.
Edited on September 17, 2008 at 8:00 PM Permalink
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Reply by Farinelli on September 17, 2008 at 8:40 PM
Thanx for the update Trevor.. very well explained ;-)
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Reply by MadmLeoGOLD on September 17, 2008 at 10:22 PM
Thanks for the 411... kinda figured that was the catch behind the "lic monster"... but it's nice to know. :0)
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Reply by annettebGOLD on September 17, 2008 at 10:32 PM
Trevor, Love the site and thank you for making this post. I am 100% a singsnap user and fan.
and really aren't here to have fun????? I am!
annetteb
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Reply by SunshinePATRON on September 17, 2008 at 10:36 PM
Thanks so much Trevor.....I think I understand the licensing thing just a little better. Note I said a little!! lol!!
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Reply by lovesmusictooPATRON on September 17, 2008 at 11:23 PM
Thank you so much Trevor..I think you have said it all and hopefully will clear the air for all of the sing snappers...Sing snap is the best ever!!!!!!!!!!! Lets all just enjoy what we have today and make the best of the tomorrows, yet to come...
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