5 days waste

Listed in the Website Problems & Help category.

sparrow

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Posted by sparrowGOLD on November 18, 2008 at 7:25 AM

It have been in 5 days now and I have tried with 3 microphones and two computers but nothing works...

Singsnap can't find my microphone.

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imjustasinger

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Reply by imjustasingerTECH-SUPPORT on November 18, 2008 at 7:31 AM

imjustasinger is getting his new truck today

Hi Sparrow.. Just Curious Have you been to the Tech chat?

Also .. I Don't think that it's Snap that Can't Find your mic..

I Do Believe Your Flash Might be Having issues.

I Would be More Than Glad to help you!

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sparrow

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Reply by sparrowGOLD on November 18, 2008 at 8:02 AM

I have been to the Tech chat but it was no help there

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imjustasinger

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Reply by imjustasingerTECH-SUPPORT on November 18, 2008 at 8:12 AM

imjustasinger is getting his new truck today

Would you Consider Coming Back?

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sparrow

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Reply by sparrowGOLD on November 18, 2008 at 9:21 AM

I am moving to USA in December as a married woman so the problem will be solved at least then....I hope

and just now do I have not so much time to sing as I am preparing my wedding.

I will have other computers to be on in USA as I don't bring with me any computer more than the laptop.

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imjustasinger

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Reply by imjustasingerTECH-SUPPORT on November 18, 2008 at 2:02 PM

imjustasinger is getting his new truck today

Gotcha, If you have more issue's in the Future i am certain we can fix it :)

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sparrow

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Reply by sparrowGOLD on November 19, 2008 at 1:43 PM

Now have I upgrade to Flash Player 10 on my computers and it still the same problem.

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sparrow

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Reply by sparrowGOLD on November 19, 2008 at 1:45 PM

I could recording once but the recording was with very loudly song so I should redo it and it went back to the same again with no song.

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imjustasinger

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Reply by imjustasingerTECH-SUPPORT on November 19, 2008 at 7:21 PM

imjustasinger is getting his new truck today
sparrow

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Reply by sparrowGOLD on November 20, 2008 at 4:46 PM

It have started to work again even if it's very loudly in the recording.

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sparrow

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Reply by sparrowGOLD on November 22, 2008 at 6:18 AM

I shouldn't have said it was too loudly because today is it extreamly low so the song is almost not there.....

This is how it sounds when I take up the microphone and all gear to the highest for to hear the song

In the mixer do I have to put the song on almost the highest...away from the music

http://www.singsnap.com/snap/r/bfba1a9b

Very bad quality of the recording.

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rpweston2

Reply by rpweston2TECH-SUPPORT on November 22, 2008 at 3:39 PM

hi sparrow.. have you tried turning off mic boost in you recording properties?

Bob

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sparrow

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Reply by sparrowGOLD on November 22, 2008 at 5:50 PM

I check out the mic boost and it was no error there....

I updated my drivers too

And still does the song sounds like this when I have put up the most high I can in the mixer and tried to take the lowest music on because the music is screaming .......

it seems to be higher and higer the music and the song lower and lower and never meet this two...... *LOL*

http://www.singsnap.com/snap/r/b7baca4f

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rpweston2

Reply by rpweston2TECH-SUPPORT on November 22, 2008 at 5:54 PM

Try and lower the "Record Level" on the recorder to where it is just peaking in the red. If that doesn't work... open your recording sound control and lower the mic volume to a lower level.

Bob

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sparrow

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Reply by sparrowGOLD on November 22, 2008 at 6:01 PM

now can't I hear any voice of any of my songs I have recorded earlier when everything was fine

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sparrow

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Reply by sparrowGOLD on November 22, 2008 at 6:02 PM

I have test my sound card and the test tell me everything is correct and ok.

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sparrow

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Reply by sparrowGOLD on November 22, 2008 at 6:03 PM

I take away all music when I sing and recording the song but still is the music to loudly

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sparrow

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Reply by sparrowGOLD on November 22, 2008 at 6:55 PM

When I sang a duet with a man that had already recorded his part did everything go fine even if we both was a little low after the mix.

I had to put my mic very low oer else had I been too loudly.

http://www.singsnap.com/snap/r/bfc0237f

why is ok there but not when I recording by myself ?

It seems it's one channel to the recording is very loudly and one channel very low

In the wizard is the microphone very loudly and the speaker very low.

But the result when recording is the opposite

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sparrow

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Reply by sparrowGOLD on November 23, 2008 at 7:48 AM

Sunday

I am on another computer today and the problem is the same.

Why blame it on my computer ?

How can both have the same problem if it's not on Singsnap the problem is ?

It's soon 2 weeks without could recording normal

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rpweston2

Reply by rpweston2TECH-SUPPORT on November 23, 2008 at 1:40 PM

please go to the support chat and they will go through each setting with you:

Tech-Support Chat

Bob

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sparrow

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Reply by sparrowGOLD on November 26, 2008 at 3:41 PM

The stereo issue is fixed......

not from my side but from Singsnap side and also those other issues I have had in those past 2 weeks.

It wasn't on my side.....I have owned computers for 31 years and am full educated with for example Microsoft A+ certificate

Stop balme all the time on us member when it's on Singsnap there is the error !

Thank you Singsnap for to have fix your server problem on at least my end ! Thank you

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rpweston2

Reply by rpweston2TECH-SUPPORT on November 27, 2008 at 3:00 PM

wow.. I feel privileged to have met you. You must have either invented the PC or must be one rich person. The very first PC for home use was released to the industry in 1977 (31 years ago). I was in high school in 1982 when the school was able to finally afford a few to start classes (over $10,000 each!). My first basic computer programming course was on a commodore 32. I am glad you have resolved your issue and Happy Thanksgiving!

Bob

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