Cannot Detect Any Sound Coming From Your Microphone

The following information will help you adjust known browser settings that can cause no sound to be detected from your microphone.

FireFox

The Adobe Flash Protected Mode setting is known to cause Flash Player performance issues that can result in no sound being detected from your microphone. Disabling the Adobe Flash Protected Mode should resolve the issue. The following link to Mozilla's Support page will explain how to disable Adobe Flash Protected Mode.
https://support.mozilla.org/en-US/kb/adobe-flash-protected-mode-firefox

After changing the setting make sure you fully close your browser and reopen it. Try recording again. If you continue to have trouble please contact SingSnapSupport to troubleshoot further.

Chrome

Google made a change in the latest Chrome update that is causing this trouble. We're looking into applying a fix for this issue. Currently the only workaround is using another browser like Edge, Internet Explorer or Firefox. We're sorry for the inconvenience.

If you continue to have trouble please contact SingSnapSupport to troubleshoot further.