RE: ROB and Apple/Mac Trouble

This topic is listed in Website Problems & Help. It has been viewed 355 times and 2 replies have been made.

texasprincess13LEVEL 9

Post by texasprincess13

I tried what you suggested Rob...I came to school and downloaded the recent version of rid of my cookies etc....and then went to the Wizard. Here is what is SO STRANGE....I cant even get the wizard to come up on the page........I can get in the sight and everywhere but the wizard and the actual Machine to listen to record doesnt show up. I go to listen to a song and there is a big blank spot where the PLAYER should be to hit play...its blank.

Any more suggestions? I have only had this problem since I have started using this MAC computer at school...sigh........



Reply by RobSTAFF +41

Happy Thanksgiving! Try not to overeat on turkey! ;)

Hmm... it sounds like Flash Player hasn't been installed. Can you send a message to our support team? You can do that from the Contact Us link at the bottom of any SingSnap page. We'll be able to help you troubleshoot this further from there.

texasprincess13LEVEL 9

Reply by texasprincess13