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I cannot do any recording on SingSnap right now in Chrome. Any song I pull up to record has a blank screen with nothing to press to move forward. Usually I have to click to allow Flash, and then accept my mic, then the recording screen shows up, but right now, with ANY song, this is what I see:I've tried various other avenues to get to the record screen, including see how others sing it and record own version, trying to run the setup wizard (which won't launch), and also trying on IE with the same results.What can I do to fix this?
ChromeGoogle made a change in the latest Chrome update that is causing this trouble. We're looking into applying a fix for this issue. Currently the only workaround is using another browser like Edge, Internet Explorer or Firefox.
Also you need update Chrome and allow it or give permission to adobe flash player as well you need have all windows updates , when was last time, you done that? Hope this help you but if you arent sure please , contact Singsnap sendinf a private message with all detail
Think you need contact singsnap support :http://www.singsnap.com/karaoke/member/singsnapsupport
I did updates just this weekend, but will look into the permissions because it is happening in IE as well. Thanks.
Personally, I've been using OPERA for years and am very happy with it.
I did updates just this weekend, but will look into the permissions because it is happening in IE as well. Thanks.StarB37
Your wellcome in both need allow flashplayer
ZZ-Ed, thanks for the suggestion about Opera. I installed it and can record using that browser. Thanks all for the help!
One question , when you use Opera does it keep singing ,,,,,,Allow all the time???
Yes, I can record anything.
Looks like Chrome is now fixed, so this problem is solved.
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