Preview Recording

This topic is listed in Website Problems & Help. It has been viewed 95 times and 4 replies have been made.

HIghlanderLEVEL 59

Post by HIghlanderGOLD

Completely Cleaned my pc and having taken advice by clearing privacy and browser cache loading new flash player I still do not get my preview. Every now and then it might work. Don’t know what to do next.
Love my sing snap but I think must have fallen out with me.

Elder_Inky_9KOSLEVEL 51

Edited reply by Elder_Inky_9KOS

Completely Cleaned my pc and having taken advice by clearing privacy and browser cache loading new flash player I still do not get my preview. Every now and then it might work. Don’t know what to do next.
Love my sing snap but I think must have fallen out with me.HIghlander

Have you tried re-installing with the latest version, also some browsers play tricks with different plug-ins, I am using firefox and have not noticed any issues so a change of browser may make it more compatable. This link is for the official Adobe flash player and may help you..
http://get.adobe.com/flashplayer/

Adobe also do a problem solver web page that may have some other answers for you...
http://helpx.adobe.com/uk/flash-player/kb/flash-player-games-video-or.html

HIghlanderLEVEL 59

Reply by HIghlanderGOLD

Thank you
Will try Firefox
Already updated adobe flash
Nightmare hopefully Firefox might do the trick
So funny that for years had no problem but then “boom”
Ian.

Elder_Inky_9KOSLEVEL 51

Reply by Elder_Inky_9KOS

It's a good Idea to make a restore point on your pc at regular intervals so you can restore to a time when everything worked fine, and always a good idea when installing new programs and apps.

MikeIIILEVEL 108

Edited reply by MikeIIIGOLD

** * Rest In Peace, Dansolman & COVID-19 victims ** 2,697 songs uploaded **

If you are a Google Chrome browser user, please follow the recommendations from SingSnap Support posted here:

http://www.singsnap.com/karaoke/forum/topic/ad1d2c9a?lastPage=9b1c6#last