Get logged off Only when using laptop...
Listed in Website Problems & Help.
Reply by RobSTAFF
+17
Hi Barbara,
One thing to check is that your browser is allowing cookies. You might also have better luck with a different browser such as Google Chrome or FireFox if you don't already use those.
Another thing to check is that your PC's time and date is correct.
Reply by freespirit_txSPECIAL-EVENTS
Let's Go Spurs!! Let's beat the Heat for the last time!
Thanks Rob!
I don't use the laptop to record, just to view and listen to SS.
I had noticed that some folks were having a problem with a recent IE up-date and wonder if that may be the problem.
Appreciate your taking the time to answer!
Barbara J
Reply by RobSTAFF
+17
Hi there,
Can you give the following a try and see if it helps?
1. Log off the site and delete your cookies and temporary internet files from your computer. To learn how to delete Internet cookies visit: http://www.aboutcookies.org/page-2
2. Restart your computer and check that your time and date are correct.
3. Then login to SingSnap and try again.
If that doesn't help please let us know by messaging our support team from the Contact Us link at the bottom of any SingSnap page.





Post by freespirit_txSPECIAL-EVENTS
Let's Go Spurs!! Let's beat the Heat for the last time!
Says I'm logged in, but when I click to another area of the site, I get logged off. This is Only happening on my laptop, but I am also having problems with Facebook; Only see the graphic ads. Don't see any of the Postings.
Have tried other sites, and they seem to be okay.
No problem with Yahoo mail.
Have done a complete Security check And reloaded Adobe Reader & Flash.
Any help or suggestions greatly appreciated!!
Please PM me if you post a reply.
Barbara J