Having problems with gold renewal
Listed in Website Problems & Help.
Reply by JoneyGOLD 
Did you try to log in again? It may be that simple - hope it is..... Dont panic - you have 10 days to renew.
Reply by paula
oh yes i did and i shut down my pc everything i knew to do. I'll try again later.
Really ten days to renew? I hope so.
Thanks for your reply
Paula
Reply by JoneyGOLD
Yep 10 days until your recordings go down to the last 100.... I know I went into panic the first time my membership came up for renewal - someone was kind enough to tell me about the 10 days.
It may be worth trying to get in through the other door, if you still cant get in the usual way. Down the bottom of each page is a list of facilities. Click on 'Site Map' - scroll down the list then unil you get to 'Gold'. Hopefully that will allow you in to renew...... Its worth checking out the fab offer Travor is giving until end Aug - great savings on gold membership - here http://www.singsnap.com/karaoke/forum/topic/ad1a155c
Good luck Paula. If you still have probs contact staff for help - they are great.
Joan
Reply by RobSTAFF 
What is your Favorite TV Series?
Sorry to hear you had some trouble. I see you've already gotten things taken care of though. :) If you have any type of problem like this you can message our support team from the Contact Us link at the bottom of any SingSnap page for assistance.
Post by paula
I'm trying to renew my gold membership but everytime i click on gold it directs me back to the login page. My membership ends tomorrow so i really need help.