Problems with recording.
Listed in Website Problems & Help.
Reply by Boney-JoPATRON
My thoughts are with those families who have been affected by Oklahoma City Tornado
Hi there,
We have a wonderful Recording Support team that can help you get things setup to record. Please use the link below to submit a Help Ticket. This will ensure they have all the information needed to assist you as quickly as possible.
Click Here to Submit a Help Ticket
Keep an eye on your PM Inbox for their reply.
Regards Jo
Edited reply by Karens_MusicGOLD
"Prayers for Oklahoma tornado victims"
Hi Jo,
Thanks for your response but what i don't understand is that it is working perfect for 5 years and suddenly out of the blue it doesn't anymore kinda strange :)
Still would like to know if other people are having same troubles last couple days. Thanks.
Reply by Boney-JoPATRON
My thoughts are with those families who have been affected by Oklahoma City Tornado
Recording Support team can help you with that.
Reply by RobSTAFF
The problems you've described could be related to several things, but I suspect it's due to an update to Flash Player. For more info see the following thread.
http://www.singsnap.com/karaoke/forum/topic/a817aaac
If you continue to have trouble you can message support from the Contact Us link at the bottom of any SingSnap page.
Reply by Karens_MusicGOLD
"Prayers for Oklahoma tornado victims"
Thanks Boney-Jo and Rob for answers :)
Reply by PerryC
what happened to the recorder? I record a song it plays fine... everything is normal till I save the recording then when I play it back it keeps slowing down and speeding up.... I have logged out and back in, I have re-booted I have scanned my disk and defragged, cleaned the catche nothing seems to make an difference.
is my computer or the singsnap servers?
Reply by CommunitySupportCOMMUNITY-SUPPORT
what happened to the recorder? I record a song it plays fine... everything is normal till I save the recording then when I play it back it keeps slowing down and speeding up.... I have logged out and back in, I have re-booted I have scanned my disk and defragged, cleaned the catche nothing seems to make an difference.
is my computer or the singsnap servers?PerryC
Make sure windows isn't trying to update & if its not check for windows updates. Make sure you have the latest version of flash player installed.
If this all fails Recording Support would be more than happy to educate you on the matter.
(Hope this helps)
Cheers
--Michael--
Reply by ricoshetGOLD
meter does not work just stopped suddenly cannot record what the hell is going on with singsnap tried the wizard meter wont move and recording what do i do
Reply by RobSTAFF
meter does not work just stopped suddenly cannot record what the hell is going on with singsnap tried the wizard meter wont move and recording what do i doricoshetThat sounds like a settings related issue. You can find self-help setup tutorials on our Recording Support page or you can submit a help ticket for more help.
http://www.singsnap.com/karaoke/member/recording-support
Reply by SingwellaBlond
im getting skipping as i record and playback skipping..seems i can record one song just fine but after that it starts...so whats going on..seems to be getting worse too...thanks Deb
Edited reply by DefenseCOMMUNITY-SUPPORT
Hi Deb, a lot of people were having problems with skipping with the former adobe flash. Have you downloaded the most recent one? I would suggest doing that if you have not already, the newer version has solved a lot of peoples' problems with skipping. Hope that helps! :)
Here is a thread that may help you pinpoint the problems and how to solve them...cheers!
http://www.singsnap.com/karaoke/forum/topic/a817aaac










Post by Karens_MusicGOLD
"Prayers for Oklahoma tornado victims"
The last couple days i try to record a song sometimes it works and sometimes it doesn't. A lot of skipping when i listen to the recording not good at all.
Also i tried to record a duet and everytime it's done and i try to listen to it it says that the website isn't found.
Is anyone else having the same problem ? or does anyone has an solution ?
Thanks in advance :)