Website Problems & Help

Having problems? Maybe the community can help.

Topic Replies Views
Can?t log in
By Bradgravestone 55
Here’s one. I use my iPhone to record on but am now unable to log into my account as the field will not allow me to type in my ...
5 replies
Last by trojan55 108 +19 2 months
2 months
ago
93
spotlight
By JulieW2119 59
Still trying to display a spotlight,I opened a song, clicked on add recording to playlist, created a new playlis, titled it spo...
1 reply
Last by Rob 84 +9 2 months
2 months
ago
82
PayPal problems
By RichAllen 67
Just had a PM from Singsnapsupport, my payment for Gold from PayPal has failed again! It failed last Wednesday so I changed the...
5 replies
Last by RichAllen 67 2 months
2 months
ago
175
three songs displayed
By JulieW2119 59
I want to display three songs at the top of my recordings page, how do I do this please?
3 replies
Last by JulieW2119 59 2 months
2 months
ago
110
Songs won?t load
By Bradgravestone 55
Anyone else having this issue. Been slow for about two weeks now, just watching that wheel spin around and around. Sometimes it...
5 replies
Last by jmason43 47 2 months
2 months
ago
188
Considering cancelling Gold due to the Chrome i...
By RichAllen 67
Topic. Because I haven't been able to sing for ages due to the issues with the Chrome browser, which I'm stuck with because of ...
12 replies
Last by pls8xx 3 months
3 months
ago
276
Singsnap App update on iOS?
By Krazied 85
I noticed my iPhone and iPad both claim to have installed an update to the SS App to version 2.1.5 on Nov. 17, 2017, however th...
1 reply
Last by Rob 84 +9 3 months
3 months
ago
129
FONT SIZE AND COLOR
By DEEGOLDEN 53 +2
Can someone help me figure out how to change my font size and color on my song pages?? I am not computer savvy in the least..lo...
2 replies
Last by DEEGOLDEN 53 +2 3 months
3 months
ago
111
Windows 10 Anniversary Update Version 1607
By MikeIII 104
Has anyone recorded in SingSnap using the latest Windows 10 Anniversary Update Version 1607? If so, can you please share your r...
55 replies
Last by BCSchmerker2 82 3 months
3 months
ago
1,555
Ghost in my computer
By strawberi50 54
Anybody else experiencing outta body experiences??? Sometimes I can record and my M-Audio mic is there and then voila...it is g...
3 replies
Last by simplyirresistible 59 3 months
3 months
ago
130
selecting audio device
By hans2527 27
I can't see any audio device choices. They drop down blank and so I am unable to record.
1 reply
Last by Bucks_Fizz 106 +2 3 months
3 months
ago
112
wizzard set up
By stevefrancis 46
Wizzard set up for mic not working any idea's
20 replies
Last by singingsister57 102 +4 3 months
3 months
ago
391
http & photobucket help to make it disapear...
By myangel 49 +1
When I add a background pic that has http & photo bucket come on . If I erase it the background pic goes away ..but it ruins m...
2 replies
Last by myangel 49 +1 3 months
3 months
ago
148
NO SINGSNAP PLAYER - FACEBOOK
By ZZ-Ed 63
As has already been mentioned in another recent thread... The SingSnap player no longer appears to function inside of Facebook....
6 replies
Last by ZZ-Ed 63 3 months
3 months
ago
166
Cannot Record
By Charli 21
I am using Firefox, windows 10. When I hit record I hear the initial Singsnap recording sound but nothing after that on any son...
3 replies
Last by Charli 21 3 months
3 months
ago
177
New problem on ipad
By mystikangel999 70
I am experiencing problems staying logged in on my ipad when using the Safari browser. Have to log in EVERY TIME I try to move ...
4 replies
Last by Rob 84 +9 3 months
3 months
ago
149
Catalog Error
By Pearannoyed 104
On the Recent Uploads page, October 27, there's a song listing for Just the Way You Are by Billy Joel. Except I clicked throug...
1 reply
Last by Rob 84 +9 3 months
3 months
ago
100
Song loading issues on mobile devices
By -Chez-
Having to refresh songs 4 or 5 times to get them to load, my duet partner having same problem so not just me!
6 replies
Last by NCM07 4 months
4 months
ago
157
loging in
By AnnD3470 56
I have to log in every time I come on when I didn't do this before and some times I get kicked off and need to log back in why ?
2 replies
Last by AnnD3470 56 4 months
4 months
ago
94
no sound on mic
By unknown-hero 47
Snaps not hearing any sound from my mic . On IE and on chrome
14 replies
Last by unknown-hero 47 4 months
4 months
ago
238