Website Problems & Help

Having problems? Maybe the community can help.

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Topic Replies Views
Announcement: Want help from SingSnap staff?
By Per
The "Website Problems & Help" area in the message board has been created to make it easier for members to help each other with ...
No replies 5,259
My active Gold runs out on Sunday!
By RichAllen 75
Topic. I bought the $39 Gold for a year last week, does this kick in on Sunday or will I completely lose my Gold? I PMd Support...
2 replies
Last by RichAllen 75 about 3 hours
About 3 hours
ago
53
Lost all my fans :(
By missxkc 22
So since downloading the new IOS on my phone I had to download the new version of sing snap and I have lost all my fans and als...
4 replies
Last by missxkc 22 about 10 hours
About 10 hours
ago
66
Latest flash update bust Firefox
By The_Holy_Mole 67 +1
Hi The latest update on Flash seems to mean Singsnap recorder cant detect my mic. I have no option to turn off protected mode a...
5 replies
Last by RichAllen 75 1 day
1 day
ago
66
What Happens after Dec 2020
By Glesgaman
Hi I was wondering what arrangements SS has to continue when Flash is removed from browsers . On checking it is a bit unclear a...
7 replies
Last by JPick 70 4 days
4 days
ago
142
App not working on iphone with update 13.1.3
By Jillbwilliamson 22
Since I downloaded latest update on my phone, Singsnap will not load properly. It presents as a tiny little box in lower left c...
29 replies
Last by Trace 27 5 days
5 days
ago
543
Adobe Flash Player
By EarlW2829 34
My screen says the Adobe Flash Player is blocked. How do I rectify?
1 reply
Last by SingSnapSupport 65 8 days
8 days
ago
38
IPAD question
By Annetta 41
Hi guys. I use my desktop computer for everything. However, to save running upstairs, sometimes I like to listen to my fav sna...
7 replies
Last by Annetta 41 8 days
8 days
ago
82
Private singing rooms
By pineapplealoha 5
Is it possible to create a private room for friends to Karaoke?
1 reply
Last by VitaminDee 101 +9 9 days
9 days
ago
87
Can't hear my voice in headphones
By VGFan4Life 105 +1
I can't hear my voice in my headphones when I record. What settings do I need to use to hear myself? I am using Windows 7. Plea...
10 replies
Last by ZZ-Ed 67 9 days
9 days
ago
104
Gold paid not able to use
By wildangels66 36
I paid for gold membership on Saturday. I tried to sing tonight and I can’t use the gold songs? When will my status update? Tha...
6 replies
Last by Originals 70 +1 10 days
10 days
ago
104
Plugin is missing, okay who took it?
By Gojazz1 39
When I try to play a recording it says the proper flash plug-in is missing.,,It worked before.. I am using a WebOS on a smart Tv.
5 replies
Last by MikeIII 108 +3 17 days
17 days
ago
112
Need help!
By RichAllen 75
So due to the Corona virus I will be in isolation at my Parents from today till further notice, I've brought my mic and webcam ...
2 replies
Last by RichAllen 75 18 days
18 days
ago
95
Cancel
By Quint66 15
Easier to cancel subscription. No problem joining not as easy cancelling subscription
2 replies
Last by ZZ-Ed 67 18 days
18 days
ago
89
Android app suggestions and issues
By DMMc 53
Really have not seen an easy way to submit bug reports or app suggestions for the new Android app. So here is a new thread. If ...
1 reply
Last by RichAllen 75 18 days
18 days
ago
71
Error message on new page with comments left on...
By Time_Passages +1
Just observing over the past hour. As a comment is left on a song submission, an error message appears on blank white page (som...
6 replies
Last by Time_Passages +1 19 days
19 days
ago
112
How do I create a playlist of certain recordings?
By RichAllen 75
Topic. So last Friday I saw Military Wives at Cineworld in the UK, great soundtrack on the British movie, some of the songs fro...
1 reply
Last by CanadaBlonde 21 days
21 days
ago
72
No preview
By greeneyes56 78
Just recorded a song 3 times, not getting a preview. What can be wrong? Your help please.
16 replies
Last by Jubi 21 days
21 days
ago
163
everybody wants to be a cat
By raymo23 41
The lyrics are all screwed up. Please take the time to review them and correct them so people can record this great tune. thanks
1 reply
Last by MikeIII 108 +3 21 days
21 days
ago
74
Upload never finished.
By reelin 43
Upload never finished
2 replies
Last by Sunny_K 102 +3 22 days
22 days
ago
67
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