Website Problems & Help

Having problems? Maybe the community can help.

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Topic Replies Views
Announcement: Want help from SingSnap staff?
By Per
The "Website Problems & Help" area in the message board has been created to make it easier for members to help each other with ...
No replies 4,345
Slideshow not working on android phone?
By Tigerin78 61
Is it right that you can't see slideshows on android phones? I have spend so much time putting together a nice slideshow to one...
5 replies
Last by Bunnykins +2 about 8 hours
About 8 hours
ago
61
harmonize issue
By 2Become1 53
When i save layer one and played back its in time, when i go to harmonize it its way out, so i go back to edit layer 1 to check...
4 replies
Last by Bunnykins +2 4 days
4 days
ago
55
Has my card payment worked?
By RichAllen 67
Topic. Once my free Gold month runs out in January, will I remain Gold as I set up auto renewing payment from my card last week...
2 replies
Last by ZZ-Ed 63 7 days
7 days
ago
60
Can?t log in
By Bradgravestone 55
Here’s one. I use my iPhone to record on but am now unable to log into my account as the field will not allow me to type in my ...
5 replies
Last by trojan55 107 +4 +14 9 days
9 days
ago
65
spotlight
By JulieW2119 58
Still trying to display a spotlight,I opened a song, clicked on add recording to playlist, created a new playlis, titled it spo...
1 reply
Last by Rob 83 +6 +22 10 days
10 days
ago
34
PayPal problems
By RichAllen 67
Just had a PM from Singsnapsupport, my payment for Gold from PayPal has failed again! It failed last Wednesday so I changed the...
5 replies
Last by RichAllen 67 11 days
11 days
ago
125
three songs displayed
By JulieW2119 58
I want to display three songs at the top of my recordings page, how do I do this please?
3 replies
Last by JulieW2119 58 15 days
15 days
ago
65
Having issues in anything other than Edge or IE?
By singdeedeesing 90 +3
Microsoft is BLOCKING any and ALL other browsers! I just recently found this out. In order to utilize a browser of your choice?...
30 replies
Last by singdeedeesing 90 +3 18 days
18 days
ago
292
Songs won?t load
By Bradgravestone 55
Anyone else having this issue. Been slow for about two weeks now, just watching that wheel spin around and around. Sometimes it...
5 replies
Last by jmason43 47 19 days
19 days
ago
147
Considering cancelling Gold due to the Chrome i...
By RichAllen 67
Topic. Because I haven't been able to sing for ages due to the issues with the Chrome browser, which I'm stuck with because of ...
12 replies
Last by pls8xx 22 days
22 days
ago
219
What is taking so long for Google Chrome to be ...
By Mr_Smoocher 56
It is more the annoying now using Internet Explorer whenever i want to sing... I have to go to the Wizard EVERY SINGLE TIME I L...
34 replies
Last by chrism 24 days
24 days
ago
1,029
Bad timing to renew membership
By Blueroses 27
Again no sound.....Wizard wants to be updated every time....does not recognize me cam or mic after it says it does..........bad...
4 replies
Last by RichAllen 67 25 days
25 days
ago
148
Singsnap App update on iOS?
By Krazied 85
I noticed my iPhone and iPad both claim to have installed an update to the SS App to version 2.1.5 on Nov. 17, 2017, however th...
1 reply
Last by Rob 83 +6 +22 27 days
27 days
ago
99
FONT SIZE AND COLOR
By DEEGOLDEN 49
Can someone help me figure out how to change my font size and color on my song pages?? I am not computer savvy in the least..lo...
2 replies
Last by DEEGOLDEN 49 29 days
29 days
ago
78
Windows 10 Anniversary Update Version 1607
By MikeIII 103
Has anyone recorded in SingSnap using the latest Windows 10 Anniversary Update Version 1607? If so, can you please share your r...
55 replies
Last by BCSchmerker2 80 about 1 month
About 1 month
ago
1,476
Ghost in my computer
By strawberi50 54
Anybody else experiencing outta body experiences??? Sometimes I can record and my M-Audio mic is there and then voila...it is g...
3 replies
Last by simplyirresistible 59 about 1 month
About 1 month
ago
106
selecting audio device
By hans2527 26
I can't see any audio device choices. They drop down blank and so I am unable to record.
1 reply
Last by Bucks_Fizz 105 +6 about 1 month
About 1 month
ago
91
wizzard set up
By stevefrancis 46
Wizzard set up for mic not working any idea's
20 replies
Last by singingsister57 +7 about 1 month
About 1 month
ago
356
http & photobucket help to make it disapear...
By myangel 46
When I add a background pic that has http & photo bucket come on . If I erase it the background pic goes away ..but it ruins m...
2 replies
Last by myangel 46 about 1 month
About 1 month
ago
123
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