Website Problems & Help

Having problems? Maybe the community can help.

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Topic Replies Views
Announcement: Want help from SingSnap staff?
By Per
The "Website Problems & Help" area in the message board has been created to make it easier for members to help each other with ...
No replies 4,275
Chrome issue
By Bunnykins +4
Any update on when the current Chrome issue can or will be sorted ?? Gone on a while now and heard nothing.
4 replies
Last by singingsister57 101 about 6 hours
About 6 hours
ago
204
no sound on mic
By unknown-hero 43
Snaps not hearing any sound from my mic . On IE and on chrome
13 replies
Last by hawkbird 2 days
2 days
ago
129
Firefox down?
By AliceFayeNelson 65
Am I crazy or is Firefox not working????it's giving me a security error thing??ackkk....it's tsé the only browser I can use.......
34 replies
Last by Nazzo 95 3 days
3 days
ago
403
SONG WON'T SAVE
By Bunnykins +4
Been trying to save a song for the last half hour. Recorded it 3 times now with no problem but when I go to save it, it's getti...
6 replies
Last by hawkbird 3 days
3 days
ago
172
login page will not show on firefox
By -Chez- 88 +1 +3
Soon as I click login via firefox it says secure connection failed please report to website owner, on edge now
18 replies
Last by mfbutterfly 81 3 days
3 days
ago
290
What is taking so long for Google Chrome to be ...
By Mr_Smoocher 56
It is more the annoying now using Internet Explorer whenever i want to sing... I have to go to the Wizard EVERY SINGLE TIME I L...
15 replies
Last by Mr_Smoocher 56 3 days
3 days
ago
414
3 failed goes at saving recording? Got any ideas?
By Nazzo 95
Secure Connection Failed An error occurred during a connection to www.singsnap.com. Invalid OCSP signing certificate in OCSP re...
24 replies
Last by Piper8 +1 3 days
3 days
ago
239
Recording Problems
By Tramhue 53
I have tried down-loading Moxilla to record with No success. I can record the song, but when I go to save it and it seemingly d...
2 replies
Last by ImaChristian2 100 +4 5 days
5 days
ago
101
Picture Gallery Help Needed
By Sssjim7 98
Hey... I was deleting a bunch of photos from my photo gallery that were linked to photobucket (you know the ones that are all g...
1 reply
Last by xenomark 85 5 days
5 days
ago
50
Quotes
By JulieW2119 55
Please can someone tell me what exactly I do to put a quote or sentence in the box just by my song title? And also any info app...
5 replies
Last by JulieW2119 55 7 days
7 days
ago
70
Song loading issues on mobile devices
By -Chez- 88 +1 +3
Having to refresh songs 4 or 5 times to get them to load, my duet partner having same problem so not just me!
3 replies
Last by SoloSongstress 101 10 days
10 days
ago
66
No sound
By pagb47 39
No sound coming through for the vocal?
12 replies
Last by LaNell 32 15 days
15 days
ago
280
SEARCHING FOR UPLOADS
By ZZ-Ed 63
Is there a way to see what songs an individual member of SS has uploaded to the "Community Songbook?" If there is...I'm not see...
4 replies
Last by ZZ-Ed 63 16 days
16 days
ago
118
NO sound.
By pagb47 39
Trying to find out why I have no sound on Sing Snap? I can't listen or record. Refund time. :( JSYK I have sound on other sites...
1 reply
Last by jeannetteb 16 days
16 days
ago
82
Not really a problem...
By mystikangel999 66
Dunno if anyone else is experiencing this same kind of thing??? But every time I move around on the message board on Singsnap n...
2 replies
Last by jaderottie63 72 16 days
16 days
ago
100
Were colour names and icons gone?
By -Chez- 88 +1 +3
I purchased 2 names they are both gone
4 replies
Last by -Chez- 88 +1 +3 17 days
17 days
ago
104
Google Chrome OS and Flash player
By -Bev- 97 +2
I am using a Chromebook and since the update on chrome I can no longer record or see others video's...I have seen lots of probl...
28 replies
Last by ronnie67 17 days
17 days
ago
407
Change user name
By mthomas 9
How can I change my username ?
2 replies
Last by -Chez- 88 +1 +3 22 days
22 days
ago
85
Eclamation point shows up when loading song!
By Burnsy 37
Ever since I;ve had to use IE, some songs can't complete loading before getting this exclamation point graphic! Please help! Wh...
3 replies
Last by Burnsy 37 23 days
23 days
ago
85
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