Website Problems & Help

Having problems? Maybe the community can help.

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Sticky: Gold Members Seeing Ads
By Annie 44 +10 +35
We have had several reports recently from gold members claiming to be seeing ads and pop ups on the site. SingSnap does not se...
101 replies
Last by Lennonman 16 2 months
2 months
ago
5,952
Sticky: Hosted Discussions
By Annie 44 +10 +35
Each hosted discussion category on the main page will contain sub-categories (called Groups) pertaining to that folder. Each Gr...
2 replies
Last by Annie 44 +10 +35 over 4 years
Over 4 years
ago
5,230
Announcement: Want help from SingSnap staff?
By Per 37 +2
The "Website Problems & Help" area in the message board has been created to make it easier for members to help each other with ...
No replies 2,941
linking social media
By peachygurl 39
How does one link a social media account to their snap account?
2 replies
Last by Uncle-Pauley 49 +10 +24 about 18 hours
About 18 hours
ago
40
Infinite Video
By Pascalore 25
I recorded an open duet with video and another singer finished the song and the screen shows both of us singing. I just recorde...
5 replies
Last by Pascalore 25 about 19 hours
About 19 hours
ago
50
Button problems since achievement button added
By --Paula-Jayne-- +1
Hiya.. Since ss added this new 'level' button in the bar...the rest of the buttons on the bar aren't responding right.. It's in...
9 replies
Last by --Paula-Jayne-- +1 2 days
2 days
ago
95
Spotlight Recording - Order
By JCD 47 +3
Is there anyway to change the order in which Spotlight Recordings appear? I have created a Playlist called "Spotlight" and adde...
5 replies
Last by k2501961 35 4 days
4 days
ago
85
full screen
By singinsue 12
When I click on full screen mode, it only shows half of the karaoke screen in full size, does any one have any ideas how to get...
3 replies
Last by The_Voice2014 50 +4 9 days
9 days
ago
67
Why are so many songs no longer available?
By RebeccaBates 9
I had a license in 2014 and it was wonderful. Now I'm back in 2015, and a lot of my favorite songs have disappeared. Really com...
7 replies
Last by Rob 42 +2 +13 10 days
10 days
ago
99
gallery pictures
By AngelEye345 +4 +1
My gallery pictures used to be arranged in order by date. all of a sudden, they were all out of order.... anybody who has the s...
3 replies
Last by BCSchmerker2 7 12 days
12 days
ago
87
New recordings
By Henry-James 1
I sang a song yesterday and saved it and today it still says it's saving it still .
4 replies
Last by zacharydiva 17 days
17 days
ago
111
Any Idea?
By Bill-E-Bob 25
Why would SS be logging me off when I switch pages and then I can not log back in without re starting my computer.. Any Ideas? ...
15 replies
Last by FireFlyand 48 +2 +3 21 days
21 days
ago
122
Not seeing comments
By saphire59 3
Why is it that I can't see any comments on my songs when it says people have commented ? Does anyone else have this problem ?
13 replies
Last by saphire59 3 22 days
22 days
ago
166
help
By zwelakhe
Need help I want log out and delete everything
1 reply
Last by -Bev- 38 +6 23 days
23 days
ago
74
delete singsnap
By zwelakhe
I want to delete my account how do I do that
4 replies
Last by ZZ-Ed 26 23 days
23 days
ago
138
Help!!!! Nothing is working!
By strawberi50 22
My camcorder and mic are not working and I can't record.????
5 replies
Last by strawberi50 22 27 days
27 days
ago
140
singing chat room.
By DanielG8235 16
Not working still gutted :(
3 replies
Last by neonleon 48 +7 about 1 month
About 1 month
ago
140
Has anyone else noticed....
By CricketG 6
Has anyone else noticed a drag with the playback of recordings?
12 replies
Last by xenomark 47 +1 about 1 month
About 1 month
ago
133
Gold Membership Renewal
By MissBubbles 24 +2 +4
Wasn't sure where exactly to post this and I don't want to come off as negative, but I'm upset. When I got an inbox message abo...
20 replies
Last by Steve-G 38 +2 about 1 month
About 1 month
ago
458
Problem with my phone or with SS
By DavidO1970 25
I have not been able to listen to any entries on my android for the last 3 days. I only get an icon of a lego block in the cent...
1 reply
Last by Rob 42 +2 +13 about 1 month
About 1 month
ago
102
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